At Budget by Boss, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and make purchases.

1. Information We Collect:

• Personal details (name, email, phone number, shipping address, etc.)
• Payment information (processed securely through third-party payment gateways)
• Browsing data, cookies, and IP address for website analytics

2. How We Use Your Information:

• To process orders and provide customer support
• To improve our website and user experience
• For marketing and promotional activities (with user consent)

3. Information Protection:

• Secure encryption for transactions
• Limited access to customer data
• Compliance with data protection laws

Terms & Conditions

By using Budget by Boss, you agree to our Terms & Conditions. These terms govern your access to our website and purchases.

1. Website Use:

• Users must provide accurate information when creating an account.
• Any fraudulent activity will lead to account suspension.

2. Orders & Payments:

• All orders must be paid in full before processing. For Cash on Delivery (COD) orders, additional charges such as delivery fees or other applicable costs will be incurred.
• We reserve the right to cancel any order due to stock unavailability, pricing errors, or unforeseen circumstances. In such cases, a full refund will be issued.
• Customers are advised to carefully read the product description, specifications, and terms before placing an order.
• Once an order is confirmed, if the customer cancels after the order has been dispatched or upon delivery attempt, the applicable delivery charges will be deducted before processing any refund.
• We ensure that all online payments are securely processed using encrypted payment gateways to protect customer information

Refund & Return Policy We aim for customer satisfaction. If you’re unsatisfied with your purchase, review our return and refund conditions:

1. Eligibility for Returns:

• Items must be returned within 14 days of receipt.
• Products must be unused and in original packaging.
• Certain items (e.g., personalized, perishable) are non-returnable.

2. Refund Process:

• Refunds are issued to the original payment method.
• Processing time is typically 5-10 business days.

Shipping Policy We provide efficient and reliable shipping services for our customers.

1. Delivery Timeframes:

• Standard shipping: 5-7 business days
• Express shipping: 2-3 business days

2. Shipping Costs:

• Calculated at checkout based on location and shipping method.
• Free shipping for orders above a specified amount.

3. Tracking & Issues:

• Tracking details are provided via email.
• For lost or damaged items, contact customer support within 48 hours.

Affiliate Disclosure Budget by Boss participates in affiliate marketing programs. This means we may earn a commission if you purchase products through links on our site.

Transparency Matters:

• We only recommend products we trust.
• Affiliate earnings do not impact product prices.

For any inquiries, feel free to contact our support team.

FAQ’s

How do I create an account?

You can sign up using your email address and a secure password. Some platforms also allow sign-ups via social media or phone numbers.

What payment methods do you accept?

We accept major credit/debit cards, Jazzcash, online banking, and Cash on Delivery (COD) where applicable.

How do I track my order?

Once your order is shipped, you will receive a tracking number via email/SMS, which you can use to check the delivery status.

What is your return and refund policy?

We accept returns within 14 days of delivery, provided the product is in its original condition. Refunds are processed after the item is inspected.

How long does shipping take?

Delivery times vary based on location and shipping method. Standard shipping usually takes 5-7 days, while express options may be faster.

I forgot my password. How do I reset it?

Click on “Forgot Password” on the login page and follow the instructions to reset your password via email or phone verification.

Is my personal information secure?

Yes, we use encrypted connections and follow strict security protocols to protect your data.

How can I delete my account?

You can request account deletion through your profile settings or by contacting customer support.

Where can I find product details?

Each product page includes a detailed description, specifications, and customer reviews to help you make an informed decision.

What should I do if I receive a damaged or incorrect product?

Contact our support team immediately with images of the product, and we will arrange a replacement or refund.

Can I cancel or change my order after placing it?

Orders can only be modified or canceled before they are processed. If already shipped, a cancellation fee may apply.

Do you offer discounts or promotions?

Yes! We frequently provide discounts, coupons, and seasonal sales. Subscribe to our newsletter for updates.

How can I contact customer service?

You can reach us via email, phone, or live chat on our website. Our support team is available working hours (09 to 05)a day.

Do you offer warranties on products?

Some products come with a manufacturer’s warranty. Details are mentioned on the product page.

Can I leave a review for a product?

Yes! We encourage customers to leave honest reviews to help others make informed purchasing decisions.